Privacy Statement

ARQ Customer Data Protection and Security Policy

  1. Commitment to Data Privacy: ARQ is committed to the protection and confidentiality of our customers’ data. We ensure strict compliance with data protection laws and uphold the highest standards of data privacy.
  2. Data Use Transparency: We transparently collect and use customer data solely for the purpose of improving our services and user experience. We promise to never use customer data maliciously or in any manner that would compromise our users’ trust.
  3. No Resale of Data: ARQ pledges to never sell, trade, or rent any customer personal data to third parties. Our customers’ privacy is paramount, and their data will not be commoditized.
  4. Security Measures: We implement robust security measures, including encryption at rest and in transit, to safeguard customer data against unauthorized access, disclosure, alteration, or destruction.
  5. Access Control: Strict access controls are in place to ensure that only authorized personnel have access to customer data, and only for legitimate business purposes.
  6. Regular Audits: ARQ conducts regular security audits and continuously updates its security practices to address emerging threats and vulnerabilities, ensuring the ongoing protection of customer data.
  7. Data Rights Compliance: We adhere to data protection regulations such as GDPR, allowing customers to fully export their data or request deletion of their data from our systems.
  8. Transparent Communication: ARQ maintains open communication with our customers regarding our data protection policies. We are committed to promptly addressing any concerns or questions about our customers’ data security and privacy.

By adhering to this policy, ARQ assures its customers that their data is secure, respected, and handled with the utmost care. We understand the importance of trust in our relationship with customers, and we are dedicated to maintaining that trust through our steadfast commitment to data protection.